Privacy Policy

Welcome to the Campus CMMS (Computerized Maintenance Management System) application. We value your trust and are committed to protecting your personal information. This Privacy Policy is written in plain language to help you understand exactly what data we collect, why we collect it, and how we keep it safe while you use our application to manage campus facilities, inventory, tasks, and transport services.

1. Introduction

The Campus CMMS App is designed for institutional use to streamline facility operations on school and college campuses. Because our app empowers Admins, Head Authorities, Supervisors, and general staff to collaborate on tasks, process orders, and manage inventory, we inherently handle some professional and personal information. By using our app, you agree to the collection and use of this data as described below.

2. Information We Collect

To provide a functional and reliable experience, we collect specific types of information related to your institutional role:

• Profile Information: When an account is created for you, we collect your Name, Institutional Email Address, Phone Number, Department, and systemic Role (e.g., Admin, Supervisor, User).
• Operational Data: We store the content you actively create within the app. This includes maintenance tasks you initiate or complete, inventory items you manage, mess/canteen orders you place, and transport or bus service logs.
• Usage & Diagnostic Data: We automatically collect information regarding how the app is accessed and used. This includes your device model, operating system, IP address, and crash reports. This data is strictly used to fix bugs and improve application performance.

3. Device Permissions

To access core features of the Campus CMMS app, we may request certain permissions on your mobile device. You will be prompted before we access any of the following:

• Push Notifications: We ask for permission to send you alerts regarding newly assigned tasks, task rejections, mess order deliveries, and critical campus updates.
• Device Vibration: Used in conjunction with push notifications to ensure you don't miss important operational alerts.
• Camera/Photo Gallery (If applicable): We may request access so you can upload photos for maintenance task reporting or scan QR codes for inventory management.

4. How We Use Your Information

Your data is securely utilized strictly for the operational efficiency of your institution. We use this information to:

• Verify your identity and enforce role-based access to ensure you see only the information relevant to your campus role (e.g., isolating "School" and "College" data).
• Facilitate team communication by displaying your name, department, and phone number to authorized Admins and Supervisors when you create or engage with a task.
• Process internal requests, such as mess daily menu orders and inventory requisitions.
• Send important operational push notifications.
• Maintain the stability of the application through diagnostic monitoring.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. Your data is shared exclusively in the following limited circumstances:

• Within Your Institution: Your profile data (Name, Department, Contact) and operational activity (Created Tasks, Assigned Duties) are visible to appropriate personnel within your specific campus organization based on strict permission levels.
• Service Providers: We utilize secure third-party platforms (such as Supabase for database hosting and Firebase/Expo for notifications) to operate the application infrastructure. These providers only process data on our behalf and are bound by strict confidentiality agreements.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.

6. Data Retention and Security

We retain your personal and operational data only for as long as your account is active or as required by your institution's administrative policies. We employ industry-standard security measures, including encrypted databases and secure authentication protocols, to protect your data from unauthorized access, alteration, or destruction.

While we continuously strive to protect your data with commercially acceptable means, please understand that no electronic storage mechanism or internet transmission is 100% secure.

7. Your Data Rights

We believe in giving you control over your data. As a user, you hold the right to:

• Access and Review: View the personal information attached to your profile.
• Correction: Request that your institution's administrators correct inaccurate or incomplete profile details.
• Deletion: Request the deletion of your account. Please note that operational history (like completed tasks) may be retained by your institution for auditing purposes, even if personal identifiers are removed.
• Revoke Permissions: You can disable device permissions (such as Notifications) at any time through your mobile device's standard settings menu.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, your data rights, or any other aspect of the Campus CMMS app, we are here to help. Reach out to our dedicated support team: